Frequently Asked Questions

How do I set up one color artwork? Artwork should be in black and white. This is used for plate making purposes only. What is black on the artwork represents the ink color REGARDLESS of what color ink you will be actually using. The white on the artwork represents the paper color regardless of what paper you are using.

What if I am printing with silver ink? The same rule applies as in one color artwork. In this case the black will represent the silver ink and the white represents the paper color.

What is Bleed? If an image or background is to go off outer the edge and all the way to center of the label. Bleed is the extra amount needed to make sure that the image or background will go off the edge of the label and all the way to center when your label is cut down to size and drilled. If there is nothing that is to bleed off the outer edge of the label then this does not apply to your job.

What is the safety margin? The safety margin is a concept put into place to prevent trimming of essential elements to your label (such as text). We require that your type and any other important element should be inside the blue safety area as described on our templates. This way in the die cutting process is slightly off, your type or images won't end up on the cutting room floor.

Should I include crop marks on my artwork to show how I want my labels cut out? NO!  Our Templates will show us where dead center is, we will know exactly where the outer cutting edge will be. Putting lines on the outer cutting edge of live artwork may cause undesired marks or image on outer edge. The (+) symbol on the template will be drilled out in the final process.

How far should I keep my text or logos away from the cutting edge? You must keep all text and logos at least 1/8" away from any cutting edges. Failure to do so will result in undesired cutting or nipping of text or logos.

What is reverse printing? Reverse printing is when you want white or colored text on a black background. Since we do not print white ink, you must print the desired color of ink down on the paper and let the white or a colored paper show thru. Example 1 If you want a black background with red lettering. We would start with red paper and print the black to let the red letters show thru the ink color. Example 2 If you want a black background with white lettering. We would start with white paper and print the black to let the white letters show thru the ink color. (The same rule applies for creating reverse artwork as in one color artwork.) The black represents ink color and white represents paper color regardless of which paper color is used. In reverse printing, it is not recommended using smaller than 8 point type font. Also it is not recommended using a very thin font.

How long does it take to do a label on one color stock ink on one color stock paper? With one color jobs about five or six working days after we receive your artwork depending on amount of ink coverage. The greater amount of ink coverage, the greater amount of drying time. Reverse printing of solids and heavy coverages usually requires extra drying time. Light coverages require shorter drying times.

When should I send my labels off to be printed? Somewhere about the time you are sending your other parts off to be mastered and plated. Keeping this in mind your labels should arrive at the pressing manufacturer before the plant is ready to begin pressing your record.

Are the labels stuck on the records after they are pressed? NO! The labels are used in the actual process of pressing the record. When the vinyl is heated and molten it becomes very sticky almost tar like. When the record is being pressed the label is actually embedded right into the plastic. Actually the labels becomes part of the record before the music does.

What is Grayscale? Grayscale is when you have variance in color or shading effect of a color. This is when a color goes from very light to medium to dark in color.

What is trapping when doing more than two colors of ink? Trapping is when two spot colors have to interlock with each other. This process is when you make the darker color overlap the lighter color slightly to prevent any white to show in between the two colors. Failure to trap colors that are very tight register may lead to undesired white showing between colors. Illustrator files are best to use for trapping the colors. Trapping in illustrator is a .3 of stroke color to overprint other color.

What is The Pantone Matching System? Pantone Matching System or PMS is a universal numbering system used by printers everywhere to duplicate any color you desire. To see a color and its corresponding PMS number, you can go to a library, copy center or printing company and reference their PMS color wheel chart. Only this color swatch or look-up table can give you an accurate PMS color. DON'T RELY ON YOUR COMPUTER MONITOR! Unless your computer screen has been professionally calibrated, the color you see on the screen will be much different than what it will be on paper.

Do you print jackets? No, but we do print prefabricated paper seven inch no hole sleeves. The sleeves are already folded and glued and we print directly on them. Because the sleeves are prefabricated you cannot do a full bleed (print all the way across the entire sleeve). Sleeve art must stay within the boundaries set by template. (See seven inch sleeve template)

How long does it take to do a one color two sided seven inch sleeve? With a one color two sided seven inch sleeve jobs, about seven to ten working days after we receive your artwork depending on amount of ink coverage. The greater amount of ink coverage, the greater amount of drying time. Reverse printing of solids and heavy coverages usually requires extra drying time. Light coverages require shorter drying times.

If I place a reorder, do I need to send new artwork? No. You do not have to send artwork unless you have made changes to the original artwork. We keep all jobs on file. All files are kept in reference to a customer's name on personal file in our system

Do you ship to manufacturers outside the United States? At this time, United States manufacturers only.

If I place a reorder, but I am only changing colors, do I have to send new artwork? No, if you are just changing color scheme you do not have to send new artwork. In some rare cases we may have to modify your artwork file but this only happens in certain cases.

What are the methods of payments? We accept cash, check, VISA, Master Card, and Discover Credit Cards. Sorry No American Express cards. All funds must be in US funds. Most people when placing their order will call with credit card information after emailing the artwork and order form. From there we will process your order. When the job is shipped, we will email you a paid invoice to let you know that your product has shipped directly to the manufacturer or other destination instructed.